Sales & Service Representative at Amalgamated Bank

Job Title: Sales & Service Representative
MAJOR DUTIES AND RESPONSIBILITIES:

The Sales & Service Representative will open new accounts and prepare initial deposit tickets. Actively market the Bank and its products and services, including distribution of information regarding Bank products when necessary. Resolve customer complaints and inquiries by telephone and in person regarding existing accounts. Prepare and submit written investigations to respective departments. Verify new account printouts, review maturities daily and cancel/assign account numbers or close accounts. Perform investigation on unprocessed ATM deposits, issue stop payments and report lost/stolen checks.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREMENTS:

1.
Good interpersonal skills, mathematical skills.
2.
High School Diploma or equivalent required.
3.
Candidates must have familiarity with Windows based programs.
4.
At least two (2) years of past banking experience in a customer service capacity.
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